Privacy Policy

At Zlex XQ LLC ("we", "us", or "our"), encompassing platforms such as MoonBazaar and ZlexFRP, we are committed to protecting the privacy of our members and website visitors. We designed our websites and our procedures with data protection in mind, collecting only the bare minimum of information needed.

By accessing or using our Services, you consent to the data practices described in this policy. We do not knowingly collect personal information from anybody under the age of 13. If you are between 13 and 17 years old, you represent that a parent or legal guardian has reviewed and agreed to your use of the Service.

1. Service-Specific Data Collection

Our Services are designed to meet diverse user needs. Therefore, they process different types of personal data depending on their specific functionalities.

1.1 MoonBazaar (Reward Platform)

When you register and engage with MoonBazaar, we collect information that you voluntarily provide, as well as necessary tracking data:

• Account Data: Your username, email address, and an encrypted version of your password.
• Demographic Data: Optionally, we may collect your country, gender, or date of birth to help match you with relevant surveys and offers.
• Log & Usage Data: IP address, browser type, and timestamps strictly necessary for our legitimate interest in fraud prevention and system security.

1.2 ZlexFRP (Network & Port Forwarding)

To provide the ZlexFRP service, we only collect the absolute minimum data required for account management and security:

• Authentication Data: Your email address and encrypted password.
• Device & Session Data: Basic hardware identifiers (HWID) and IP addresses are temporarily collected strictly to enforce active session limits, prevent account sharing, and maintain network stability.

2. How We Use Your Information

Across all Zlex XQ LLC platforms, we use the collected information for the following core purposes:

• To create, manage, and secure your accounts.
• To process transactions, premium subscriptions, earnings, and withdrawal requests.
• To prevent fraud, multiple account creation, automation, and abuse of our systems.
• To provide customer support and respond to your inquiries.
• To notify you about important changes to our Services.

3. Sharing with Third Parties

3.1 MoonBazaar Offer Partners & Providers

When you choose to engage with a third-party offerwall or survey router on MoonBazaar, we may pass technical identifiers (such as your User ID or IP address) to the advertiser. This is technically required so they can track your progress and send a "postback" to us to credit your account. Note: Once you click a link to a third-party offer, you are interacting with that company directly. Any data you provide on their website is governed by their privacy policy, not ours.

3.2 Payment Processors

To fulfill your withdrawal requests on MoonBazaar or process your premium subscription purchases on ZlexFRP, we share specific data with payment providers (e.g., PayPal, Stripe, Cryptocurrency gateways). We only share the information strictly necessary for the purpose of executing the payment or processing a refund.

3.3 Legal Requests

We do not sell your personal data. We may disclose limited personal data to law enforcement authorities if required by a legally binding process. However, regarding ZlexFRP: In accordance with our strict no-logs policy, we do not record our users' internet traffic. As a result, there is no link between IP addresses, forwarded traffic payloads, and individual users that we can share.

4. Cookies and Tracking Technologies

We use cookies to enhance functionality and security across our Websites:

• Essential Cookies: Used to keep you logged in and secure your web session.
• Fraud Prevention: Cookies that help us detect multiple accounts on the same device or abusive behavior.

You can instruct your browser to refuse all cookies, but essential portions of our Services (such as logging into the dashboard) will not function properly without them.

5. Data Security

We take your data security very seriously. We maintain control over the personal data we collect to ensure that it is adequately protected using a layered defense:

• Your passwords are never stored in plaintext; they are hashed using industry-standard strong cryptographic algorithms.
• We use firewalls, anti-malware protection, and intrusion detection systems to secure our infrastructure.
• Databases containing personal data are granted access strictly on a need-to-know basis.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention and Your Rights

6.1 Account Deletion & Data Retention Policy

We generally keep your personal data for as long as we need it to provide our Services or comply with legal obligations. However, our account deletion policies vary strictly by platform due to third-party compliance requirements:

• MoonBazaar Accounts: Due to the strict data collection, fraud prevention, and audit retention requirements mandated by our third-party survey providers and offerwall partners, MoonBazaar accounts and their associated completion history cannot be permanently deleted. You may request to deactivate your account to stop receiving communications, but the core data must be retained to comply with partner audit trails and prevent duplicate offer abuse.
• ZlexFRP Accounts: You may request the permanent deletion of your ZlexFRP account and associated data at any time. Please Note: If you request deletion while holding an active premium subscription, you are voluntarily forfeiting the remainder of your subscription. No refunds will be provided for the forfeited time.

6.2 Your Privacy Rights

Subject to applicable data protection laws (such as GDPR or CCPA), you have the following rights:

• The Right to Access: You can ask us about your personal data that we process and request a copy of it.
• The Right to Rectification: You can request that we correct any information you believe is inaccurate.
• The Right to Erasure: You have the right to request that we delete your personal data (the right to be forgotten), subject to critical legal and operational exceptions (such as the mandatory retention of MoonBazaar survey data as required by our partners, or maintaining fraud blacklists).